COVID-19 COMMUNITY RESOURCES

***all updates below are as of October 12, 2020, 6:00 PM

GENERAL

  • call 2-1-1 or visit nc211.org

 

CITY/COUNTY/STATE/FEDERAL BENEFITS & RESOURCES

SNAP:  If you already receive help buying food through Food and Nutrition Services (FNS) , the NC Department of Health and Human Services has received permission to enhance your benefits during the COVID-19 pandemic. All families that receive FNS will receive the maximum amount allowed for March 2020 and April 2020 for their household size. For more details visit https://www.ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina/fns.

*NOTE: This has also been approved for June 2020, but it isn’t reflected on NCDHHS website yet. Households will begin receiving the temporary increased benefit on their Electronic Benefit Transfer (EBT) card on June 22. They will be randomly generated and staggered every other workday until all eligible households have received their temporary increase.
 

Pandemic Electronic Benefit Transfer (P-EBT) program

  • This will help NC families purchase food for children impacted by #COVID19NC school closings.
  • Families whose children are eligible for free and reduced lunch at school will receive $250 in P-EBT benefits per child, with the possibility of additional benefits if schools are closed beyond 5/15.
  • Families do NOT need to apply.
  • This will be paid in 2 installments with federal dollars.
  • Current Food and Nutrition Services (FNS) recipients will receive this benefit on their EBT card.
  • P-EBT families not enrolled in FNS will be mailed a new EBT card within the next few weeks.
  • Benefits will roll out soon
 

Executive Order 124

  • (March 31) prohibits utilities - including electric, gas, water and wastewater services - from disconnecting people who are unable to pay during this pandemic and prohibits them from collecting fees, penalties or interest for late payment. The order applies for the next 60 days and gives residential customers at least six months to pay outstanding bills.

  • Executive Order 142: Extends the prohibition of utility shut-offs and implements a moratorium on evictions.

     

IRS

  • Tax Deadline Changed: The deadlines to FILE and PAY federal income taxes are extended to July 15, 2020.
  • Economic Impact Payments: To check on the status of your Economic Impact Payment, visit https://www.irs.gov/coronavirus/get-my-payment.

 

City of Rocky Mount: 
  • The City Council voted on Thursday to temporarily keep the municipality from disconnecting utility services due to nonpayment of bills. Customers are still encouraged to make payments if they can.
  • Launched The Citizen Resource Center which will allow visitors of rockymountnc.gov to view a list of organizations offering assistance during the coronavirus pandemic. Information is included on health/healthcare, employees, employers, small business, education, housing, legal assistance and more. Follow this link: https://rockymountnc.gov/government/information/citizen_resource_center
     

Hope for NC Helpline

  • People who need help coping and maintaining resilience during the pandemic
  • Available throughout the entire state
  • Help connect people to available mental health care 24/7
  • 855-587-3463
     

Hope for Healers Helpline

  • For healthcare professionals, first responders, & other health workers
  • NC Psychological Foundations is providing 24/7 support
  • A licensed mental health provider will follow up with you.
  • 919-226-2002
     

USDA

  • intends to use all available program flexibilities and contingencies to serve our program participants across our 15 nutrition programs. We have already begun to issue waivers to ease program operations and protect the health of participants. To see approved COVID-19 Waivers & Flexibilities in North Carolina, please visit https://www.fns.usda.gov/disaster/pandemic/covid-19/north-carolina.
  • Special Supplemental Nutrition Program for Women, Infants and Children (WIC): North Carolina received USDA approval for waiver of the requirement in the WIC Farmers’ Market Nutrition Program (FMNP) to conduct face-to-face training for farmers and farmers’ market managers who have never previously participated in the FMNP through September 30, 2020.

     

Health Insurance

  • Visit healthcare.gov. 
  • It will tell you if you can enroll in a private plan or if you qualify for assistance
 

Community Services Block Grant 

  • NCDHHS Announces $26 Million to Help Mitigate the Economic Disruption of COVID-19, Including Assistance for Families Facing Eviction. To apply, visit https://www.needcaa.com/
     

FEEDING PROGRAMS
 

Healthy Helping provides $40 per month for fruits and vegetables at all North Carolina Food Lion stores. Healthy Helping can be used to buy fresh, frozen, and canned fruits and vegetables without added sugar, salt, or fat.

  • Sign up with a care manager or healthcare provider
  • Load $40 onto your MVP card by making a purchase of any amount using both your MVP and SNAP EBT cards
  • Spend your Healthy Helping dollars each time you shop by using your MVP card to purchase eligible fruits and vegetables
  • To be eligible, individuals must:
    • Be a current SNAP recipient
    • Be impacted by COVID-19
    • Healthy Helping participants can spend their $40 per month at any North Carolina Food Lion store for a total of three months.
  • For more information: https://healthy-helping.org/what-we-do/produce-prescriptions/healthy-helping.html
 

NCPS  NCPS will provide free breakfast and lunch for all children 18 and under through December 31.

  • Monday thru Friday between 11:00am – 1:00pm (Drive-thru Service):

    • Bailey Elementary

    • Baskerville Elementary

    • Benvenue Elementary

    • Cedar Grove Elementary

    • Coopers Elementary

    • Englewood Elementary

    • Fairview Elementary

    • Hubbard Elementary

    • Middlesex Elementary

    • Nash Central High

    • Nash Central Middle

    • Nashville Elementary

    • Northern Nash High

    • Red Oak Middle

    • Rocky Mount High

    • Rocky Mount Middle

    • Southern Nash High

    • Southern Nash Middle

    • Spring Hope Elementary

    • Swift Creek Elementary

    • Williford Elementary

    • Winstead Elementary

  • For more information, visit nrms.k12.nc.us or call NRMS School Nutrition Services at 252-462-2491.

 

United Community Ministries: Lunch to-go for anyone who comes from 11:00-11:30am. Located at 341 McDonald St. in Rocky Mount.

Edgecombe County Public Schools: More updates to come.


The REACH Center:

  • No walk-ins at this time. Appointment only.
  • We are partnering with other organizations to deliver bags of food to those over 65 in need. Call our office at 252-937-2942. (3/17/2020)
  • Panera Bread partners with them to help feed the community! Various breads and bakery goods are distributed each Thursday at The REACH Center. Supplies and amount vary weekly. Call for an appointment.
  • Food pantry is open on Thursdays. Call for an appointment.
 

Tarboro Community Outreach

  • Food Pantry; provides canned goods and perishable foods to those who are experiencing hunger.

  • Soup Kitchen; serves a hot, cooked meal to anyone who is hungry.

  • Serves Edgecombe County.

A Touch of the Father’s Love: Wednesdays 9am-10am and Saturdays 9am-11am. Call for an appointment.

No Kid Hungry North Carolina: Meals During COVID-19 School Closures in North Carolina (http://nokidhungrync.org/covid19/)
 

Ebenezer Missionary Baptist Church: provide food 9:30am-12:00pm on Wednesdays. Call on Monday to put your name on the list.

Greater Joy Baptist Church: 

  • Free meal giveaway at 820 Nashville Rd. Rocky Mount Monday - Friday at 12:30pm while supplies last. Drive thru pick-up only. Open to everyone.
  • provide a food box every 2nd and 4th Monday morning

Kelly’s Community Pantry: 306 E. Church St. Tarboro. Anybody can come get what they need at any time. Toiletries, can foods, water, socks, diapers, wipes, etc. 

Food and Nutrition and Medicaid

  • For your convenience please note that the following websites can be utilized to submit online Food and Nutrition and Medicaid applications:
    • www.epass.nc.gov

    • www.ncdhhs.gov

    • Customers may fax completed applications or other information regarding Food and Nutrition Services and Medicaid to 252-459-1373.

Pandemic Electronic Benefit Transfer (P-EBT) program

  • This will help NC families purchase food for children impacted by #COVID19NC school closings.
  • Families whose children are eligible for free and reduced lunch at school will receive $250 in P-EBT benefits per child, with the possibility of additional benefits if schools are closed beyond 5/15.
  • Families do NOT need to apply.
  • This will be paid in 2 installments with federal dollars.
  • Current Food and Nutrition Services (FNS) recipients will receive this benefit on their EBT card.
  • P-EBT families not enrolled in FNS will be mailed a new EBT card within the next few weeks.
  • Benefits will roll out soon

Rocky Mount Prep:

  • Will resume meal distribution the week of August 17. We will provide more details as they become available.

Impact Church: They have a food pantry at the church (canned food). They are open Tuesday - Friday 9:00am-4:00pm. Call 252-291-1573 to make an appointment. 3338 Corbett Ave. Elm City, NC 27822


Text for Food: North Carolina Governor Roy Cooper announced that parents who need food help can text FOODNC to 877-877 to locate nearby free meal sites. The service, which is also available in Spanish by texting COMIDA to 877-877, will allow parents to enter their address, then receive a text with the location and serving times for nearby pick-up free meal sites. The sites are set up for children ages 18 and younger, including pre-school kids, who rely on free and reduced-price meals at school.

The Salvation Army: Food Truck every 2nd Monday of the month is open to the general public. Call 252-446-4496 to get phone information. Distribution starts around 1:00pm (or whenever the truck arrives).

Sheetz Kidz Meal Bagz is a program providing free meals to help children and families in need as a result of the COVID-19 pandemic. Meals will be available all day and will include a turkey sandwich, chips and a drink. Families interested in taking advantage of the free Kidz Meal Bagz program should go to  Sheetz and ask an employee at the register for a meal. Families will be offered one bag per child. Meals will be available daily while supplies last.

  • Sheetz #504 (157 North Old Carriage Rd. Rocky Mount) They are serving all day.
  • Sheetz #437 (1690 Benvenue Rd. Rocky Mount) They are getting 16 lunch bags a day.
  • Sheetz #447 (3715 N. Wesleyan Blvd. Rocky Mount) They start serving around 7am.
  • Sheetz #623 (100 East Evans Dr. Nashville) They start serving at 11am until they run out.
 

Edgecombe County Mobile Market: They partner with Interfaith Ministries to provide food every 4th Thursday. Distribution begins at 11:00am, but individuals need to arrive at 9:00am to get a number. Location: Glorious Tabernacle of Faith 700 East Northern Blvd., Tarboro, NC (252-567-1746)

Apostolic Faith Church: located at 300 Cedar St in Rocky Mount has increased the hours of their food pantry to M, W, F starting at 11:00am until they run out of food (usually around 12:30pm).

Life Christian Center: (2872 North Old Franklin Rd. Spring Hope) Every Friday 8:15-9:00am (no 5th Friday). Fill out an application that will be processed the same day.

The Family Food Basket Ministry: (6321 Old Raleigh Rd. Sims, NC) Tuesday & Thursday 10:00am-2:00pm for Sims, NC and surrounding areas.

Middlesex Church of God: (5407 NC Hwy 231 S. Middlesex, NC) Food pantry that serves Bailey, Spring Hope, Stanhope, Pilot, and Middlesex. Sunday 12:30-1:30pm and Wednesday 7:00-7:30pm. 235-5885

Ripple Effects: food assistance for those age 65+ (252-200-4885)

St. Paul Missionary Baptist Church: (1151 Winstead Ave.) drive-thru service Saturdays 8:30-11:00am

 

Westside Church of Christ:

  • 2551 Benvenue Rd. Rocky Mount, NC 27804
  • 252-985-3409
  • Catered drive-thru meals for youth 17 and under
  • Monday, Wednesday, & Friday 11:00am until food runs out (hoping to expand to 5 days)
  • First come, first served
  • Children do not need to be with a parent.

 

First United Methodist Church:

  • Monthly food bag distribution
  • 2nd Tuesdays at 2:00pm
  • Drive thru during COVID-19
  • Bring ID

Nashville United Methodist Church: will begin serving hot meals on June 8th. This will occur Monday – Friday 11:30am-12:30pm. It will be a drive-thru service. Vehicles can drive under the carport on the Collins Street side of the church and the meals will be delivered to each car.

EDUCATION

Peacemakers:  Day Program and an After School Program. For more details, please visit rockymountpeacemakers.org or call 252-212-5044.

Rocky Mount Prep: 

  • Rocky Mount Prep will provide scholars with devices upon request. In addition, we will provide support with internet access needs. When the device is in your care, if you have need of help, you may contact our IT Department at PrepIT@rmprep.org. PrepIT will assist with troubleshooting any technology issues. PrepIT will not make home visits. They will make appointments to meet at the school when necessary.

  • Greater Joy Church is opening its doors to provide instructional support and child care to Rocky Mount Prep families. We will provide more details as they become available.

  • We are pleased to offer Rocky Mount Prep families virtual tutoring services. Hour of Excellence tutoring services will begin September 8. It can be accessed by:

  • Our community partners help us support families if they experience hardship. For more information email Mr. Calvin Baker at cbaker@rmprep.org.

  • Our school nurse remains available for consultation, support with specialized services screenings and teaching healthy habits to support healthy living. For more information, email Nurse Carrie Spradley at carrie.spradley@rmprep.org.

 

FREE INTERNET

 
  • AT&T: For the next 60 days, AT&T will not terminate service for any wireless, home phone, or broadband residential or small bus customer due to the inability to pay. They will also do the following:
    • Waive late payment fees.
    • Keep their public Wi-Fi hotspots open for anyone who needs them.
    • The service will also be offering unlimited internet data and offer internet access for limited-income households at $10 a month through the Access from AT&T program.
       
  • Comcast Xfinity: The company is opening its Xfinity WiFi network for free along with providing unlimited data. To help people stay connected with school and work, Comcast is opening up their Xfinity WiFi network for everyone, as well as:
    • Hotspots across the country will be available to anyone who needs them for free, including non-subscribers. You can find a map of hot spots at https://wifi.xfinity.com/. Just use “xfinitywifi” network name and launch a browser.
    • Data plans will be paused for 60 days, which will give all customers unlimited data for no additional charge.
    • No late disconnects or late fees for those who contact the company about not being able to pay their bill.
    • Internet Essentials, their broadband adoption program, is free to new customers
    • For more information visit https://corporate.comcast.com/covid-19.
       
  • Verizon Free WiFi: Verizon also took the pledge and is offering similar services:
    • The company will not terminate service to any residential or small business customers because of their inability to pay bills due to disruptions caused by the coronavirus.
    • Waiving late fees for those impacted by COVID-19
    • Tripling data allowance for Verizon Innovative Learning schools
    • For more information, https://www.verizon.com/about/news/update-verizon-serve-customers-covid-19.
       
  • Charter/Spectrum Free WiFi: Charter is offering similar services during the coronavirus pandemic. As of March 16, the company will offer:
  • Sprint: Sprint has joined the Keep Americans Connected Pledge and is opening up their network to their customers and:
    • Won’t terminate service if customers are unable to pay due to coronavirus issues
    • Waive late fees caused by economic disturbances related to the coronavirus pandemic
    • By 3/17: Customers with international long-distance plans will get complimentary international calling rates from the U.S. to countries defined by the CDC as Level 3.
    • By 3/19: Customers with metered data plans will have unlimited data per month for 60 days at no extra cost
    • Customers will get an extra 20GB of mobile hotspot data per month for 60 days.
    • Coming soon: Customers with mobile hotspot-capable handsets without a hotspot will get 20GB per month for 60 days at no extra cost.
    • For more information, click https://newsroom.sprint.com/covid-19-updates-sprint-responds.htm?linkId=84300271.
       
  • T-Mobile: The wireless provider already has a majority of customers with unlimited talk, text, and data, but they’re doubling down on their effort to keep their customers connected.
    • All current T-Mobile and Metro by T-Mobile customers who have data plans will have unlimited smartphone data, excluding roaming.
    • T-Mobile and Metro by T-Mobile customers will get an additional 20GB of mobile hotspots/tethering service for the next 60 days. The company says this feature will be coming soon.
    • Work with Lifeline partners to get customers extra free data up to 5GB per month over the next two months
    • Increase data allowance for free to schools and students for the next 60 days, which means at least 20GB of data per month for each participant
    • For more information, https://www.t-mobile.com/news/t-mobile-update-on-covid-19-response.
       
  • Suddenlink: In response to the COVID-19/coronavirus pandemic, Altice USA(Suddenlink) is offering free 30 Mbps broadband internet for 60 days to any new customer household within their service areas with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access. Eligible households interested in this solution can call 888-633-0030 to enroll in Suddenlink region. Suddenlink will also be joining the Keep Americans Connected Pledge which means for the next 60 days they will:
    • not terminate broadband and voice service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
    • waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
    • open their WiFi hotspots to any American who needs them.
  • COVID-19 Internet Service Offerings: https://www.ncbroadband.gov/covid19broadband/

CHILD CARE

NC Department of Revenue : The Extra Credit Grant Program is designed to help families with qualifying children pay for virtual schooling and child-care costs during the COVID-19 pandemic with a $335 payment.  Visit https://www.ncdor.gov/extracredit

Down East Partnership for Children: To see a list of child care closings related to COVID-19, please visit https://depc.org/covid-19-family-resources/.

YMCA: Starting Wednesday, March 25th, the Y will be offering all-day child care from 7:30 am - 5:30 pm for Emergency Care and Essential Workers. Breakfast, Lunch, and a Snack will be provided each day in addition to school work help and other engaging activities. We are offering this care for a daily fee of only $35.00 or a weekly fee of $135.00. Participants can register by calling 252-972-9622 to speak with a front desk representative or online at https://www.harrisonfamilyy.org/ourprograms/and-after-school-care.

The State of North Carolina is urging all families who can keep their children at home, with a responsible adult, to do so. Emergency and first responders and critical workers needing referrals to child care programs that are open and operating for children ages birth to twelve should call the statewide toll–free number (1-888-600-1685) for assistance.

  • Monday through Friday from 8 a.m. to 5 p.m.
  • Callers to be served include: 
    • Emergency and first responders
    • Hospital staff
    • Nursing and adult group home staff
    • Frontline health care providers
    • Child care program staff
    • Food service staff
    • Families of children who are homeless, receiving child welfare services, and/or in unstable or unsafe living arrangements
    • Others who are working to keep North Carolinians safe and healthy.
  • Please note:   Effective April 1st,  the only licensed child care programs that are allowed to operate in North Carolina are those which have agreed to meet additional health, safety,  and other requirements specified by the NC  Division of Child Development and Early Education (DCDEE) and have been specifically authorized by DCDEE to remain open in April and May 2020.
  • Essential workers can now apply for emergency child care subsidy by submitting the COVID-19 Parent Application for Financial Assistance for Emergency Child Care to their child care provider. For more information about local options for children from infants through age 12, call the hotline at 1-888-600-1685.


FINANCIAL ASSISTANCE


Twin Counties Relief Fund 

  • Word Tabernacle Church, The REACH Center, The Rocky Mount Area Chamber of Commerce, and the Nash-Rocky Mount Rotary Club, in collaboration with other community organizations, have partnered to establish the Twin Counties Relief Fund (TCRF). We understand the stress many in our communities may be experiencing at this time, particularly those working in the hospitality, retail, cosmetic arts, and barbering industries. The TCRF was established in an effort to help alleviate some of the financial burden individuals in these industries may be facing due to the COVID-19 pandemic. To apply visit https://www.myreachnc.com/twin-counties-relief-fund.
     

The Salvation Army & REACH

  • Rent & Utilities: continue to provide financial assistance as long as funds are available. All appointments are done via phone or video conference.

 

BP Discounts Fuel for COVID-19 Frontline Workers: BP is supporting first responders, doctors, nurses and medical workers on the frontlines of the COVID-19 pandemic by announcing a discount of up to 15 cents per gallon on every fill up at BP and Amoco stations for 60 days. Program sign up is available through bp.com/localheroes and rewards can be used at the pump with the BPme app for no-contact payment. Learn more at https://www.bp.com/en_us/united-states/home/news/press-releases/bp-to-offer-fuel-discount-for-first-responders-and-frontline-medical-workers.html 
 

HOUSING

  • United Community Ministries: The McDonald Street Shelter is accepting clients that are COVID-19 negative. Contact Linda Brinson at (252) 985-0078 for a telephone intake.
  • For COVID-19 positive/exposed in Nash County - contact Trillium Health: 1-866-998-2597

  • For COVID-19, positive/exposed in Edgecombe County - contact Edgecombe Emergency Management Services: (252) 641-7816.



UNEMPLOYMENT

US Department of Labor: The federal government is allowing new options for states to amend their laws to provide unemployment insurance benefits related to COVID-19.

  • Governor Roy Cooper issued an executive order on 3/17/2020 on changes to unemployment benefits.

  • Removes the one-week waiting period to apply for unemployment benefits for those workers who lose their jobs.

  • Removes the requirement that a person must look for another job during this time when so many potential employers are closed and social distancing guidelines are in effect.

  • Allows employees who lose their jobs or, in certain cases have their hours reduced due to COVID-19 issues, to apply for unemployment benefits.

  • Permits applicants to apply for benefits remotely, including by phone or online (www.des.nc.gov).

  • Directs that employers will not be held responsible for benefits paid as a direct result of these COVID-19 claims.

North Carolina Unemployment Insurance Program
 

  • After filing a claim, it will take about 14 days to receive first payment. The additional $600 in federal benefits will be for weeks ending April 4 – July 31. DES is awaiting guidance for issuing those payments. Benefits owed will be paid retroactively.

  • Our customer call center is experiencing high call volume. The fastest and most efficient way to file a claim is online. Create an account, file a claim and get the latest information here: https://des.nc.gov/need-help/covid-19-nc-unemployment-insurance-information.

NCWORKS

  • Looking for a job? Go to the NCWorks COVID-19 Jobs Information Hub to learn more about job opportunities resulting from the current pandemic.


OTHER

Peacemakers 

  • Online Parent Support Group, staffed by teachers and mental health professionals, Monday - Thursday nights from 6:00pm-7:00pm. Anyone can access the links through our Facebook page.

  • Daily "Read-Aloud" video stories on YouTube and Facebook for students.

  • Periodic video workshops for parents and exercise videos for kids. These will be posted on YouTube, Facebook, and our website.
     

Emotional and Spiritual Care Hotline: If you need someone to talk to, the Salvation Army has a hotline set up. Call 844-458-HOPE (4673) 9am-9pm EDT 7 days a week.

Englewood United Methodist Church: will pick up prescriptions for those unable to pick up their own. Call the church office at 252-443-2926.

Corona Community: To register for food and pharmacy deliveries, and wellness calls visit coronacommunity.org or call 800-451-1054 or 919-459-5681. Volunteer groups interested in helping can register to fill needs at crisiscleanup.org where they choose jobs to do.

Diaper Bank: For those that may be struggling financially, but have infants at home that need diapers, the Diaper Bank of North Carolina may be able to provide some assistance. Email Jannice@ncdiaperbank.org or visit http://www.facebook.com/diaperbankofnorthcarolina to learn more.